> For the complete documentation index, see [llms.txt](https://upgrade-platform.gitbook.io/upgrade-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://upgrade-platform.gitbook.io/upgrade-documentation/developer-guide/faq-error-resolution/opening-a-new-tab-in-upgrade-prompts-for-re-authorization.md).

# Opening a new tab in UpGrade prompts for re-authorization

## Problem

Opening a new tab in UpGrade prompts for re-authorization

## Solution

In Safari, the default privacy option is to prevent cross-site tracking. This also prevents UpGrade from retaining your session between tabs. Disable the cross-site tracking option by opening your Safari *Preferences*, navigating to *Privacy,* and un-checking the *Website tracking* checkbox. Now you should be able to open experiments in new tabs and remained logged in.\
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If you're using another browser, try resetting your browser's cookie settings and checking that your browser is up-to-date. Firefox and Chrome's default settings should let you retain sessions across tabs. You may also be in Incognito Mode which has additional cookie blocking settings.

![Safari Privacy Preferences](https://content.gitbook.com/content/9J1rtgIsHaRPXmHp08EB/blobs/qCEoy5p1mQb1rhboTGA1/crosssitetracking.png)

![Reset Chrome's Settings](https://content.gitbook.com/content/9J1rtgIsHaRPXmHp08EB/blobs/Wmj5fuAbarsnW6qLYaxm/chromeresetsettings.png)